Welcome to Topaz Academy. Your privacy is important to us, and we are committed to
protecting the personal information you share with us. This Privacy Policy explains how we
collect, use, store, and safeguard your information when you visit our website, communicate
with us, or enrol in any educational programs or services offered by us.
By using our website or submitting your details to us, you agree to the terms described in this
Privacy Policy. If you do not agree, please refrain from using our services.
We may revise this policy periodically to reflect operational, regulatory, or service changes. We
encourage you to review it regularly.
Information We Collect
We collect information to support communication, admission procedures, learning support, and
service improvements
1. Information You Provide
This includes:
● Personal Information: Name, phone number, email address, date of birth, and mailing
address.
● Academic & Professional Information: Previous education details, certificates, and
qualifications for admission consideration.
● Course / Inquiry Details: Course preferences, inquiry messages, and specific learning
needs.
● Communication Data: Emails, phone conversations, feedback forms, or chats with our
support team.
2. Information Collected Automatically
When you visit our website, we may collect:
● IP address, browser type, device details, and pages you access.
● Usage patterns (e.g., time spent on pages, clicks, navigation flow).
● Technical data to ensure website functionality.|
3. Cookies & Tracking Tools
We use:
● Cookies to improve user experience and remember preferences.
● Analytics tools (such as Google Analytics) to understand website usage and improve
performance.
You may disable cookies in your browser settings; however, some website features may not
function properly.
4. Information from Third Parties
We may receive data from:
● Educational partners
● Marketing platforms
● Publicly available educational databases
This helps us verify details and improve our student support process.
5. How We Use Your Information
We use the information collected for the following purposes:
● Admission & Enrollment Processing
● Student Support & Communication
● Course Delivery & Academic Assistance
● Providing Certificates, Study Materials, and Updates
● Improving Website & Learning Experience
● Marketing communications (only with your consent)
● Legal & Compliance Purposes
We do not use your data for any purpose other than those explained above.
6. Disclosure of Information
We do not sell your personal information to any third party.
However, we may share your information with:
● Service Providers (e.g., hosting, student management tools, SMS/email platforms)
● Accreditation / University / Certification Authorities when required for course or
certificate issuance
● Legal or Government Authorities if required by law
● Partner Institutions only when you enroll in a jointly offered program and with your
consent
All third-party partners follow strict confidentiality safeguards
.
7. Data Storage & Retention
We retain your information only as long as necessary:
Type of Data Retention Duration
Student Records & Admission
Data
Up to 5 years (for academic reference and
validation)
Marketing or Inquiry Data Until you unsubscribe or request removal
Legal / Financial Records As per applicable legal requirements
After the retention period, we securely delete or anonymize your data.
8. Your Rights
Depending on your region, you may have the right to:
● Access the personal information we hold about you
● Request correction of inaccurate information
● Request deletion of your personal data (if not legally required to keep it)
● Withdraw consent for marketing communication
● Restrict or object to certain data processing activities
To exercise your rights, contact us at: topazacademyad@gmail.com
We will respond within applicable legal timelines.
9. Children’s Privacy
Our programs are intended for learners above 16 years of age. We do not knowingly collect
data of minors below 16 without parental consent. If such data is found, it will be deleted
promptly.
10. Third-Party Websites
Our website may contain external links. We are not responsible for the privacy practices or
content of those websites. We encourage you to read their privacy policies before sharing
personal information.
11. Changes to This Policy
We may update this policy occasionally. The revised version will have an updated “Last
Updated” date. Continued use of our services indicates acceptance of any changes.
12. Contact Us
For any concerns, requests, or clarifications regarding this Privacy Policy, please contact:
Topaz Academy
📧 Email: topazacademyad@gmail.com
📍 Address: Aura Building, near Pullepady Railway Over Bridge, Kathrikadavu, Kochi, Kerala
– 682017
